Privacy Policy

Last updated: 16 March 2026

1. Introduction

This Privacy Policy explains how Strata Nexus AI ("we", "us", or "our") collects, uses, and protects your personal data when you visit our website. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Who We Are

Strata Nexus AI is a company registered in England and Wales. For the purposes of UK data protection law, we are the data controller of the personal data we collect about you.

If you have any questions about this policy or how we handle your personal data, please contact us at:

• Email: hello@stratanexus.ai
• Address: Unit 2, Oakwood Enterprise Park, Rowden Lane, Ledburn, Leighton Buzzard LU7 0GR
• Company Registration Number: 17017114

3. What Personal Data We Collect

3.1 Information you provide to us

When you complete the enquiry form on our website, we collect the following personal information:

• Full name
• Email address
• Telephone number
• Organisation name
• Your message or enquiry

You will be asked to provide your explicit consent before submitting this information. You are not required to provide this data — it is entirely voluntary.

3.2 Information collected automatically

When you visit our website, we use Google Analytics to automatically collect certain technical and usage data, including:

• Your IP address (anonymised)
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring website or source
• Geographic location (country/region level)

This data is collected via cookies and similar tracking technologies. Please see Section 6 (Cookies) for more information.

4. Legal Basis for Processing

We rely on the following legal bases under UK GDPR to process your personal data:

• Consent — when you complete and submit our enquiry form, you provide explicit consent for us to process your personal data for the purposes of responding to your enquiry.
• Legitimate interests — we use Google Analytics data to understand how visitors use our website and to improve our services. This processing is balanced against your rights and is limited to anonymised or aggregated data where possible.

Where we rely on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing carried out before withdrawal.

5. How We Use Your Personal Data

We use the personal data you provide via our contact form to:

• Respond to your enquiry or request
• Contact you with information relevant to your enquiry
• Maintain records of our communications

We use data collected via Google Analytics to:

• Understand how visitors find and navigate our website
• Improve the content and performance of our website
• Analyse traffic patterns and usage trends

We will not use your data for automated decision-making or profiling.

6. Cookies and Tracking Technologies

Our website uses cookies. Cookies are small text files placed on your device to help us provide a better experience and to analyse website usage.

6.1 Google Analytics cookies

We use Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to help us analyse how users interact with our website. The information generated (including your anonymised IP address) is transmitted to and stored by Google on servers which may be located outside the UK.

Google Analytics sets the following cookies:

• _ga — distinguishes users; expires after 2 years
• _ga_[ID] — maintains session state; expires after 2 years
• _gid — distinguishes users; expires after 24 hours

We use Google Consent Mode v2, which means Google Analytics adjusts its data collection based on your cookie preferences. If you decline analytics cookies, Google will operate in a restricted mode and will not set analytics cookies on your device.

Google’s use of this data is governed by Google’s Privacy Policy, available at https://policies.google.com/privacy

6.2 Managing cookies

You can control and manage cookies through your browser settings. Please be aware that disabling certain cookies may affect the functionality of our website. For more information on managing cookies, visit www.allaboutcookies.org

7. Who We Share Your Data With

We do not sell, rent, or trade your personal data. We may share your information only in the following limited circumstances:

• Google LLC — as the provider of Google Analytics, Google processes anonymised usage data on our behalf. Google is certified under appropriate data transfer frameworks.
• Legal obligations — if required to do so by law or in response to valid requests from public authorities.
• Professional advisers — such as lawyers or accountants, where necessary and subject to confidentiality obligations.

Any third parties with whom we share data are required to keep it confidential and to use it only for the purposes for which it was shared.

8. International Data Transfers

Google Analytics may transfer your data outside the UK. Google relies on Standard Contractual Clauses and other appropriate safeguards to ensure such transfers comply with UK data protection law. You can find more information in Google’s privacy documentation.

9. How Long We Keep Your Data

We retain your personal data only for as long as necessary for the purposes set out in this policy:

• Enquiry form data — we retain your contact details and message for as long as needed to manage your enquiry and any ongoing relationship, typically no longer than 3 years from the date of last contact.
• Google Analytics data — data is retained for 26 months by default, after which it is automatically deleted.

Once data is no longer required, we will securely delete or anonymise it.

10. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access — to request a copy of the personal data we hold about you.
• Right to rectification — to request correction of inaccurate or incomplete data.
• Right to erasure — to request deletion of your data in certain circumstances.
• Right to restrict processing — to request that we limit how we use your data.
• Right to data portability — to receive your data in a structured, machine-readable format.
• Right to object — to object to processing based on legitimate interests.
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at hello@stratanexus.ai. We will respond within one month of receiving your request. There is no charge for making a request.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

• Website: www.ico.org.uk
• Telephone: 0303 123 1113

11. Data Security

We take reasonable technical and organisational measures to protect your personal data against accidental loss, unauthorised access, or disclosure. Access to personal data is restricted to those who have a legitimate business need.

While we take appropriate steps to protect your data, please be aware that no method of transmission over the internet is 100% secure.

12. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of any third-party sites, and we encourage you to review their policies before providing any personal information.

13. Children’s Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us so we can delete it promptly.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The “Last updated” date at the top of this page will always indicate when the policy was most recently revised.

We encourage you to review this policy periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at the address above.